Why am I not able to discover CPU, memory or temperature for my device?

Confirm that discovery for CPU, Memory and Temperature are enabled

• Administration Tool > Network Discovery > Custom Data Ranges

To alter the status and included ranges:

• Click Edit (upper-right)
• Set Status and Include ranges

Verify SNMP Response

• Verify that you are receiving SNMP data from the device, see How do I test if a network device or server is responding to SNMP? for details

Ensure that the Vendor is Enabled

• Administration Tool > Network Discovery/Advanced Options > SysDescr Rules

If the vendor was excluded:

• Edit the list to include the vendor

If the vendor was not in the SysDesc Rules:

• Please contact Statseeker Technical Support and request an enhancement to have your device/vendor added

If none of these items resolve your issue, please contact Statseeker Technical Support for assistance.