Skip to content
Statseeker Technical Support
  • There are no suggestions because the search field is empty.

How To Format a Multi-Line Alert Email in 5.6.1

How do I format a multi-line email in Statseeker 5.6.1

    In Statseeker 5.6.2 using <Enter> in an Alert Email body does not add a new line for each parameter to create a nicely formatted block per device in the received email, this is a change from previous versions of Statseeker.
     

    In Statseeker 5.6.2 use <Shift Enter> instead, this results in the received email having the information in nicely formatted blocks.

    5.6.2 Examples:

    Alert Body with <Shift Enter>
    MPLS RTT Monitor  HIGH 
    Time:   
    Device:   
    Event:  =
    Output with <Shift Enter>
    MPLS RTT Monitor HIGH 
    Time: 09:28:00 
    Device: Taipei-rtr 
    Event: RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 14.657ms 

    MPLS RTT Monitor HIGH 
    Time: 09:31:00 
    Device: Chicago-fw 
    Event: RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 18.929ms 

    MPLS RTT Monitor HIGH 
    Time: 09:34:00 
    Device: Wellington-swt1 
    Event: RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 14.882ms
     
    MPLS RTT Monitor HIGH 
    Time: 09:37:00 
    Device: Warsaw-swt2 
    Event: RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 12.231ms 

    MPLS RTT Monitor HIGH 
    Time: 09:39:00 
    Device: Taipei-rtr 
    Event: RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 19.937ms
    Alert Body with <Enter>
    MPLS RTT Monitor  HIGH 

    Time:  

    Device:  

    Event:  =
    Output with <Enter>
    MPLS RTT Monitor HIGH

    Time: 09:28:00 

    Time: 09:31:00 

    Time: 09:34:00 

    Time: 09:37:00 

    Time: 09:39:00 

    Device: Taipei-rtr 

    Device: Chicago-fw 

    Device: Wellington-swt1 

    Device: Warsaw-swt2 

    Device: Taipei-rtr 

    Event: RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 14.657ms 

    Event: RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 18.929ms 

    Event: RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 14.882ms 

    Event: RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 12.231ms 

    Event: RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 19.937ms
    5.6.0 and earlier versions examples:
     

    Using <Enter> results in the received email having the information in nicely formatted blocks.

    Alert Body with <Enter>
    MPLS RTT Monitor HIGH 
    Time:   {Event Time} 
    Device: {Entity Name} 
    Event:  {Event Text} = {Breach Value}
    Email Body with <Enter>
    MPLS RTT Monitor HIGH	 
    Time:   07:28:00	 
    Device: Perth-swt2	 
    Event:  RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 25.085ms

    MPLS RTT Monitor HIGH	 
    Time:   07:37:00	 
    Device: Bangkok-rtr	 
    Event:  RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 64.8ms	 	 

    MPLS RTT Monitor HIGH	 
    Time:   08:26:00	 
    Device: Manila-ups2	 
    Event:  RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 43.631ms	 	 

    MPLS RTT Monitor HIGH	 
    Time:   08:53:00	 
    Device: Cairo-swt1	 
    Event:  RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 29.64ms	 	 

    MPLS RTT Monitor HIGH	 
    Time:   09:07:00	 
    Device: Bangalore-swt1	 
    Event:  RTT Monitor (device.ping_rtt max, threshold: 10ms) above = 44.358ms