How do I run a Device Diagnostics Report?
How do I run a Device Diagnostics Report?
To run a Device Diagnostics Report:
- As "Admin" in the Statseeker GUI go to the "Console" page.
- Select the device you would like the information for in the "Device Filter" pane on the right.
- In the "Summary" section on the left sidebar select "Device Viewer".
- Select "Diagnostic Log" in the left side-bar "Configuration" section in the window that pops up.
- Select the "Run Diagnostics Report" button at the top of the page that opens.
- Wait for the process to complete.
- Select the "Click here to download a compressed output" link at the bottom.
- Then please email the file, which will be in your default download location with a file name like: "devdiag-77284608-3779060557-Athens-rtr-2024-01-11_1352.html.gz", to this case.