How do I export my configuration files so Statseeker can simulate my problem in a test environment.

To export your server configuration files please follow the steps below:

1. Statseeker Support will provide the config dump script "config_dump_v5.sh".
2. Copy the config_dump_v5.sh script to /home/statseeker
3. Change the permissions of the script to make it executable by statseeker
   
   chmod 744 config_dump_v5.sh
   
   
4. Run the script providing your company name as a file name identifier as a parameter
   
   e.g.
   
   ./config_dump_v5.sh acme-corp

When the script is running you will see:

statseeker$ ./config_dump_v5.sh acme-corp
Dumping database files
Creating the tar
tar: Removing leading '/' from member names
a home/statseeker/base/etc/admin-controls.cfg
a home/statseeker/base/etc/backup.cfg
a home/statseeker/base/etc/base-no-ss-msg
a home/statseeker/base/etc/base.cfg
a home/statseeker/base/etc/crontabs
a home/statseeker/base/etc/crontabs/statseeker.backup
a home/statseeker/base/etc/dashboards

-----

a home/statseeker/nim/etc/discover/walk/10.200.200.216
a home/statseeker/nim/etc/discover/walk/10.200.200.220
a home/statseeker/nim/etc/discover/walk/10.200.200.221
a home/statseeker/nim/etc/discover/walk/10.200.200.222
a home/statseeker/nim/etc/discover/walk/10.200.200.226
a home/statseeker/nim/etc/discover/walk/10.200.200.243
tar: Error exit delayed from previous errors.
Done!
Deleting the export files
Done!
Moving the Config archive to /home/statseeker
Done!
Config Dump Completed
statseeker$

When it is complete you will see a file name like:

All-Sup-cfg-<your_company_name>.tar.gz under /home/statseeker. 

e.g. 

statseeker$ ls -l All-Sup-cfg-acme-corp.tar.gz
-rw-r--r--  1 statseeker  statseeker  118888724 Feb 19 09:49 All-Sup-cfg-acme-corp.tar.gz
statseeker$

Then please upload the file to the link Statseeker support provided.